BOOKING TERMS & CONDITIONS
Thank you for booking with Ebro Valley Leisure.
By booking with us you are entering into a legal contract with us . All guest must be aware of and comply with the Terms and Conditions as stated below.
Insurance and Travel
Guests must inform themselves of the latest government guidelines regarding foreign travel.Ebro Valley Leisure can take no liability for government policy either of Spain or of any other country which makes travel more difficult , more expensive or inadvisable. Guests must make sure they comply with all guidelines and have adequate travel insurance.
Booking and Payment
A € 100 pp non-refundable deposit is required to confirm your booking. Where a deposit has been paid full balance payment will be due on the arrival. All bookings are confirmed with email and links with additional information, directions and maps etc. are sent at this time.
Changes to Booking
If you need to make changes to the booking such as move your dates this will be subject to a €20 administration fee. Changes are only possible up to 6 weeks before your arrival date. Changes must be made via email by the person who made the booking .
Cancelation
We understand that circumstances change and emergencies occur. If you have to cancel your holiday, please inform us immediately. Deposit is non-refundable but if you inform us 6 weeks before your travel you are not liable for the full balance.
Ebro Valley Leisure reserves the right to cancel or make changes to a holiday at short notice if for unforeseeable circumstances we are unable to provide safe accommodation, ill health ,fire, etc.In the unlikely event we offer a full refund including the deposit.
Ebro Valley Leisure cannot accept any liability or responsibility for any loss, including amongst other things consequential loss caused by cancellation and you accept that you have no further claim against Ebro Valley Leisure.
Damages
You are liable for any breakages or damages that you cause. We do not normally charge for minor breakages but we reserve the right to charge you for a repair if the damages are significant. This is why we take a € 100 deposit on your arrival and refunded fully on your departure.
Liability
Guests are asked to take care at all times while on our property and while undertaking any activity. Ebro Valley Leisure accepts no liability for accidents, damage, loss of property or personal injury incurred on site/ off site or on the river bank including vehicles and their content.
We are in a natural environment which includes natural hazards, be aware of this and wear suitable footwear and clothing.
Guest conduct and noise
Guests undertake to behave in a proper, appropriate and legal manner with due respect to the owners, the property, and any other people on the property. If any guest behaves inappropriately or improperly or illegally ( Ebro Valley Leisure will be the final judge on their property) Ebro Valley Leisure reserves the right to ask the guest and their party to leave immediately , before the end of the holiday. Any refund will be at the discretion of Ebro Valley Leisure.
Smoking and fires
This is a high risk fire area.NO BBQs,(except gas BBQ provided by us) fires or portable cookers to be used. Smoking is only permitted in designated areas where ashbins are provided.
Authority to sign
The person who books with Ebro Valley Leisure automatically and implicitly accepts the terms and conditions and certifies that:
- He or She is authorized to agree Booking Conditions on behalf of all person in the party
- The signatory is over 18 years of age
- They agree to take responsibility for the party during their trip.
Force Majeure: We will not be liable for loss or delay occasioned by any of the following: Strikes, Riots, Political Unrest, Hostilities, War or threat of War, Terrorist Activity, Industrial Disputes, Fire, Flood, Technical/Weather problems to transport, Closure of Ports, Weather conditions or any other event(s) beyond our control.